Start a Return

We accept eligible returns for store credit within 7 days of delivery.

To begin your return request, please sign into your Estrella De Oro Jewelry account using the email associated with your order.

Returns are reviewed manually and subject to approval.

Need a ring size exchange? Additional instructions for resizing and size adjustments are available in our Return Help Guide.

Need help submitting your return?

View our step-by-step guide with screenshots to help you log in, request a return, and apply store credit at checkout.

Please review our full return terms, eligibility requirements, final sale items, and store credit details before submitting your request.