Frequently Asked Questions

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Why 14k Gold?

It is the perfect balance of durability, affordability, and stunning appearance. Its radiant gold hue remains vibrant through daily wear, making it a lasting symbol of timeless beauty and quality craftsmanship

What is your return policy?

At Estrella de Oro, your money is safe with us. We offer a 7-day, no-questions-asked money-back guarantee. You can return or exchange items purchased on our website within 7 days of delivery, excluding custom items. Simply contact us to start the process. For full details, please visit our return policy page.

Need help?

Send us an email at or click the contact page 

Processing & Shipping

Please anticipate a processing time of 3 days, followed by an estimated shipping duration ranging from 3 to 5 days